Terms and Conditions

Terms and conditions of Dar Home, established at Zaandam

Article 1 – Identity of the entrepreneur

Trade name: Dar Home
Website: www.darhome.nl
Email: info@darhome.nl

Kvk number: 71227334
Btw-identification number: 8586.32.123.B.01

Tel: +31 (0) 6 50445004
Whats app: +31 (0) 6 504 45 004/ +31 (0) 6 430 32 438

Article 2 – Applicability

2.1 Dar Home reserves the right to change the terms and conditions and the content of its website in the interim.
2.2 The delivery and payment conditions apply to all offers, orders and agreements.
2.3 If you place an order, you agree to the terms and conditions of Dar Home.
2.4 These conditions form part of all offers and agreements with Dar Home insofar as not expressly deviated from in writing.
2.5 The conditions are accessible to everyone and included on the internet site of Dar Home. The conditions can be downloaded from www.darhome.nl. We will send you a written copy on request.
2.6 These conditions also apply to trade fairs and markets or other sales points outside the website.

Article 3 – Prices and payments

3.1 During the period mentioned in the offer, the prices of the offered products and / or services will not be increased, except for price changes due to changes in VAT rates.
3.2 Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and which the entrepreneur has no influence on, with variable prices. This link to fluctuations and the fact that any mentioned prices are target prices are mentioned in the offer.
3.3 Price increases within 3 months after the conclusion of the contract are only permitted if they are the result of statutory regulations or stipulations.
3.4 Price increases from 3 months after the conclusion of the contract are only permitted if the entrepreneur has stipulated this and:
a. they are the result of statutory regulations or stipulations; or
b. the consumer has the authority to terminate the agreement with effect from the day on which the price increase takes effect.
3.5 The prices mentioned in the offer of products or services include VAT.
3.6 All prices are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors. In the case of printing and typing errors, the entrepreneur is not obliged to deliver the product at the wrong price.

Article 4 – Offer

4.1 Offers are valid while stocks last.
4.2 The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. When Dar Home uses images, these are a true reflection of the products and / or services offered. Obvious mistakes or errors in the offer do not bind Dar Home.
4.3 The products of Dar Home are imported from Morocco and are handcrafted by hand. This means that almost no 1 product is exactly the same. Small irregularities due to traditional manufacture can be present.
4.4 Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.

Article 5 – Delivery

5.1 Orders are delivered as soon as possible, after receipt of payment and the necessary data. Dar Home strives to ship orders within 2 business days, unless expressly stated otherwise.
5.2 Dar Home takes the utmost care when receiving orders and sending the ordered products.
5.3 Dar Home guarantees that the products delivered by it meet the requirements of usability, reliability and lifespan as reasonably intended by parties to the purchase agreement.
5.4 Delivery takes place as long as the stock lasts. The products of Dar Home are imported from Morocco and are handcrafted by hand. A delivery time stated by Dar Home can never be regarded as a deadline. The delivery time mentioned is only an indication.
5.5 Dar Home applies the current parcel post rates from PostNL to the Netherlands and abroad. Sending is in principle by  PostNL. Dar Home determines the mode of transport and the carrier.
5.6 The place of delivery is the address that you have made known to Dar Home.
5.7 For orders from € 100, – no shipping costs are charged within the Netherlands.
5.8 The maximum delivery time is 30 days unless otherwise agreed. If this delivery time is not feasible, we will inform you of this. If the delivery is delayed, or if an order can not or only partially be executed, you will receive a message no later than one month after you have placed the order. In that case you have the right to terminate the contract without any costs. You must make this known by e-mail or letter to Dar Home. In that case all sums paid will be refunded as soon as possible but within 30 days of notification. Exceeding the delivery period stated by Dar Home never gives you the right to compensation.

Article 6 – Right of withdrawal

When delivering products:
1. When purchasing products, the consumer has the option to terminate the contract without giving any reason within 14 days. This cooling-off period commences on the day following receipt of the product by the consumer or a representative appointed in advance by the consumer and made known to the entrepreneur.
2. During the reflection period, the consumer will handle the product and packaging carefully. He will only unpack or use the product to the extent that is necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories and – if reasonably possible – in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.
3.If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to Dar Home within 14 days of receipt of the product. The consumer must make this known by e-mail. After the consumer has made it known that he wishes to make use of his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example by means of a proof of shipment.
4. If the customer has not made it known that he wishes to make use of his right of withdrawal or withdrawal after the expiry of the periods mentioned in paragraphs 2 and 3. the product has not been returned to Dar Home, the sale is a fact.

Article 7 – Costs in case of withdrawal

1.If the consumer exercises his right of withdrawal, the costs of returning the goods are at the most.
2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible but no later than 14 days after cancellation. However, the condition is that the product has already been received back by Dar Home or conclusive proof of complete return can be submitted.